Why videos on my iPad/iPhone application have no sound?

Diego -

If you are not hearing any sounds or the volume does not work when you play a video on one of our iPad/iPhone applications please check that the device is not muted.
To do so follow the instructions on this article on how to mute/unmute your device:

http://support.apple.com/kb/HT4085


If you still encounter problems email us at support@leapfactor.com.

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